Welcome to Global Care Hospital
We are dedicated to providing exceptional medical care and healthcare services by offering individualized care with empathy and understanding to ensure your overall health and well-being.
Patients & Visitors
Patient Rights and Responsibilities
Your care and satisfaction are our priorities. Our staff, equipped with advanced diagnostic equipment, includes skilled specialists, physicians, nurses, and technicians. We uphold the highest standards of integrity and sincerity in patient care. For any inquiries regarding your care program, please seek assistance from your physician, nurse, or a patient relations representative.
Bed and Nurse Call System
- Your bed has automatic raising and lowering functions.
- The bed will be set to a low position with raised side rails at bedtime.
- A nurse call system is installed in your room for assistance.
Food
Avoid keeping large quantities of food in the patient rooms for cleanliness and safety.
Smoking
Smoking is only permitted in the designated courtyard area outside the hospital.
Visitor Rules
- Visiting hours: 10:00 to 22:00 for all departments.
- Visitation is limited to immediate family and close friends, with a maximum of 2 visitors per room.
- Special arrangements can be made by contacting the head/charge nurse.
- ICU visitors under the age of 14 require prior approval.
Lost and Found
Report missing or found items to the head nurse or manager.
Pain Management
Comprehensive pain management services are available. Discuss options with your anesthesiologist.
Interpreter Services
Free translation services are available for patients who do not speak English or Arabic.
Coffee Shops and Cafeteria
- Located in the main building lobby.
- Operating hours: 7am to 7pm and 9am to 10:00pm respectively
Security
Available 24 hours, ensuring the safety of patients, staff, and visitors.
Parking
- Parking is available around the emergency building, outpatient clinic, and main entrance.
- Valet parking is also available at the main entrance.
Prayer Room
Male and female prayer rooms are available in both the lobby and the outpatient building.
Mobile Device Charging Kiosks
Located in the emergency department, out-patient areas, and building lobby.
International Patients
Our dedicated team will guide you through your journey for the care you need. From arranging travel to providing local information, we make planning your appointments seamless.
Personal Electrical Appliances
- Inform your nurse if you wish to use any personal electrical appliances.
- Our engineering staff will inspect and test the equipment for safety.
Hand Hygiene
Maintain frequent hand hygiene, especially after contact with surfaces, meals, and restroom use.
In-Room Food Services
Meal Service Schedule:
Breakfast: 07:30 – 08:30
Lunch: 13:30 – 14:30
Dinner: 18:30 – 19:30
Fire Safety
- Regular fire drills and staff training are conducted.
- In case of a fire, notify staff immediately and avoid using elevators.
Flowers/decorations in corridors
No large flower arrangements or decorations are allowed in corridors.
Falls Reduction Program
A nurse will review your fall risks upon admission. Signs or information sheets in patient rooms detail these risks.
Gift and Flower Shop
- Located in the main building lobby.
- Operating hours: 7 am to 7 pm and 9:00 am to 10:00 pm respectively.
Outpatient Pharmacy
Open daily from 8 am to 8 pm.
Wheelchairs
Available throughout the hospital for patient use.
ATM Cash Machines
Located at the Outpatient Clinics Building entrance and Emergency waiting area.
Wi-Fi
Complimentary Wi-Fi access is available throughout the facility.
Direct Telephone Line
Available in all rooms for staying connected with staff, doctors, and family.
Billing and Financial Support
Contact patient account services for assistance with insurance and billing questions.
Thank you for choosing Global Care Hospital.
We wish you a swift recovery and are here to support you every step of the way.
