Privacy policy

Welcome to Global Care Hospital. We prioritize your privacy and understand that your personal health information is sensitive. We are committed to protecting it. 

This privacy policy outlines how we collect, use, disclose, and safeguard your information when you visit our hospital, use our services, or access our website.

Information We Collect

  • Personal Information:
    • Your name, email address, and contact details
    • Date of birth, gender, and legal identification information
    • Medical history, treatment records, and insurance details
  • Non-Personal Information:
    • Information collected through cookies and similar technology 
    • IP addresses, browser types, and access times

How We Use Your Information

  • We use your information to:
    • Provide high-quality medical and healthcare services
    • Schedule and confirm appointments
    • Process insurance claims and payments
    • Maintain accurate medical records
    • Communicate with you regarding your treatment and hospital services
    • Improve our services and enhance your experience as our patient

How We Protect Your Information

  • We implement a variety of security measures including:
    • Secure storage systems for both physical and digital records
    • Encryption of sensitive data
    • Strict access controls and authorization protocols
    • Regular security audits and compliance checks

Sharing Your Information

  • We may share your information with:
    • Healthcare professionals involved in your treatment
    • Insurance providers for claim processing
    • Legal authorities if required by law
    • Third-party service providers who assist us in our operations, under strict confidentiality agreements

Your Rights

  • You have the right to:
    • Access your personal information
    • Request amendments to any inaccurate or incomplete information
    • Withdraw consent for certain uses of your information
    • Request the removal of your personal information, subject to legal and contractual obligations

Cookies and Tracking Technologies

  • Our website uses cookies and similar technologies to:
    • Enhance your user experience
    • Analyze website traffic and browsing patterns
    • Customize website content and advertisements

*Please note that you can manage your cookie preferences through your browser settings.

Changes to This Privacy Policy

Any changes or updates made to our privacy policy will be posted on our website with the updated policy date. We request that you review it periodically to stay informed about how we protect your information.

Contact Us

If you have any questions or concerns about this privacy policy or our data practices, please reach out to us:

Global Care Hospital  

West 14-1, Building 419, Al Manhal Area, Abu Dhabi, UAE  

Email: info@gch.ae  

Phone: +971 800 120

Thank you for trusting Global Care Hospital with your healthcare needs. We are dedicated to providing you with compassionate care and ensuring your privacy is protected at all times.